Shri Ram Vilas Paswan approves amendments in the Legal Metrology (Packaged Commodities) Rules, 2011

Products on e-Commerce platforms to display declarations required under the amended rules

Medical devices declared as drugs brought under the rules

The rules come in to force with effect from 1^st January, 2018

· Use of proper, accurate and standard weights and measures are very important for effective functioning of any economy, as it plays an indispensable role in consumer protection as protection from malpractices of under-weight or under-measurement, is an important function of the Government.

· The Legal Metrology (packaged Commodities) Rules, 2011 are framed to regulate the pre-packaged commodities. Under these rules, the pre-packaged commodities have to comply with certain mandatory lebelling requirements. Based on the experience of implementation of the Rules and after a detailed stakeholder consultation, the Department has amended the rules, aimed at enhanced consumer protection, but at the same time balancing with the requirement of ease of doing business. Some of the salient features of the amendments are as below:

· Goods displayed by the seller on e-commerce platform shall contain declarations required under the Rules like name & Address of the manufacturer, packer and importer, name of the commodity, net content, retail sale price, consumer care complaint, dimention etc.

· Specific mention is made in the rules that no person shall declare different MRPs (dual MRP) on an identical pre-packaged commodity, unless allowed under any law. This will benefit consumers at large as they are having complaint regarding dual MRP for item depending upon different type of public places like Cinema Hall, Airport, Malls etc.

· Size of letters and numerals for making declaration is increased, so that consumer can easily read the same.

· The net quantity checking is made more scientific, with introduction of e-coding.

· Bar Code/QR Coding is allowed on voluntarily basis.

· Provisions regarding declarations on Food Products have been harmonized with labelling regulations under the Food Safety & Standards Act, 2006.

· Medical devices which are declared as drugs, Medical Devices such as stent, valve, orthopaedic implants, syringe, Tools for operations etc. Consumers at large were facing difficulty as prices of devices were sold according to the paying capacity of the consumer. Even after capping of MRP many companies were not displaying. Also there are important declarations other than MRP that need to be displayed, are brought into the purview of declarations to be made under the rules.

· The definition of Institutional Consumer has been changed to prevent any scope for commercial transactions/retail sale of commodities sourced by the institution for their own use.

· The rules shall come in to force with effect from 1^st January, 2018.

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Department of Consumer Affairs
Telephone Directory
Name & Designation	Office Address	Office Phone/Fax	Inter Com	Residential Phone/ Mobile	Email-Id
Minister for Consumer Affairs, Food & Public Distribution
Shri Ram Vilas Paswan Hon’ble Minister	179, Krishi Bhawan	23070637 23070642 23386098 (Fax)	210, 26	23017681 23015249 23015511(Fax)	minister-ca@nic.in
Shri Sanjeev Hans, PS to Minister	180-B, Krishi Bhawan	23070637 23070642 23387885 23386098 (Fax)		7042522555
Shri R C Meena (IRS) OSD to Minister	180A, Krishi Bhawan	23070637 23070642 23387885 23386098 (Fax)		9013854500 9810428324
Shri Mukesh Sundriyal, Addl. PS to Minister	181, Krishi Bhawan	23070637 23070642 23387885 23386098 (Fax)		9013259964
Shri S.N.Singh, APS	180, Krishi Bhawan	23070637 23070642 23387885 23386098 (Fax)		9910686002
Minister of State for Consumer Affairs, Food and Public Distribution
Shri C.R. Chaudhary Hon’ble Minister of State	194, Krishi Bhawan	23380630 23380631 23380632 (FAX)	282
Shri P.C. Meena PS to Hon/ble Minister of State	265, Krishi Bhawan	23380630 23380631 23380632 (FAX)	282
Shri Shiv Prasad Addl. PS to Hon’ble Minister of State	262, Krishi Bhawan	23380630 23380631 23380632 (FAX)	282	8585921151
Shri Ashok 1st PA to MOS	174, Krishi Bhawan	23380630 23380631 23380632 (Fax)	282	9667821068
Secretary (Consumer Affairs)
Shri Avinash K. Srivastava Secretary (CA)	49, Krishi Bhawan	23782807 23070121 23384716 (Fax)	12		secy-ca@nic.in
Shri Ravinder Kumar, Principal Staff Officer to Secretary	49-A, Krishi Bhawan	23782807	201, 14	26257264 9650331243
Principal Advisor (Consumer Affairs)
Smt. Sangeeta Verma,Principal Advisor	486 - A Krishi Bhawan	23384840	260,13		sangeeta.v@nic.in
Smt Chitra Bhaskaran, PPS to Advisor	486-C, Krishi Bhawan	23384840	281
Additional Secretary & Financial Advisor (AS&FA)
Shri Nikhlesh Jha, AS & FA	264, Krishi Bhawan	23384418 23388523 (Fax)		24673862 9910208656	asfa-ca@nic.in
Shri Ishwar Gupta, PS to AS&FA	266, Krishi Bhawan	23384418		27321858
Additional Secretary (Consumer Affairs)
Ms Madhulika P Sukul, Additional Secretary	270, Krishi Bhawan	23383027 23386575 (Fax)	225, 16		as-ca@nic.in
Shri Mahendra Prasad, PPS to AS	255, Krishi Bhawan	23383027 23386575 (Fax)	222	9868114842
Joint Secretary (Consumer Affairs)
Shri P.V. Rama Sastry, IPS Joint Secy. (CA)	365-A, Krishi Bhawan	23386666 23386322 (Fax)	276, 39	9871900080	js-ca@nic.in
Kanika Bhattacharya, PS to JS	365, Krishi Bhawan	23386666 23386322 (Fax)	240	9971228679
PA to JS	365, Krishi Bhawan	23386666 23386322 (Fax)	240
Shri Anil Bahuguna , Joint Secretary	456-C , Krishi Bhawan	23386189 23382395(Fax)	207,30	9868727800	anil.bahuguna@nic.in
Ms Bindu Grover, PS to JS(AB)	376-C, Krishi Bhawan	23386189 23382395(Fax)	258	9818276256
Chief Controller of Accounts (Consumer Affairs)
Dr. Gautam Talukdar CCA	280-B, Krishi Bhawan	23782609	259, 23	9643294357	cca-ca@nic.in
Shri Deepak Arora, PS to CCA	276-A, Krishi Bhawan	23782609	218	9871833893
Economic Advisor (Consumer Affairs)
Shri Awadhesh Kumar Choudhary Economic Advisor	485-A, Krishi Bhawan	23386857 23387245(Fax)	261, 18	9968166432	a.choudhary@nic.in
Shri S.K.Trehan, PS to EA	390, Krishi Bhawan	23386857 23387245(FAx)	223	9910346631
Director/Addl. EA (Consumer Affairs)
Shri Dharmesh Makwana Dir. (BIS,IT)	372B, Krishi Bhawan	23383120	270	9868133977	dirit-ca@nic.in dirbis-ca@nic.in
Ms. Swaranjeet Kaur, PS to Dir(BIS,IT)	390, Krishi Bhawan		235	9818006578
Shri Sita Ram Meena Dir.(CWF, General Admin and Establishment)	456A, Krishi Bhawan	23387737	267	9868138421	dircwf-ca@nic.in direstt-ca@nic.in
Ms. Kavita Agnihotri PS to Dir (CWF)		23387737
Shri B.N. Dixit Dir. (LM)	461-A, Krishi Bhawan	23389489	245, 17	9999316100	dirwm-ca@nic.in
Smt. Sunita Arora, PS to Dir.(LM)	461-A, Krishi Bhawan	23389489	245, 17	9868911211
Shri S.S. Thakur, Dir.(Coop)	12-A, Jamnagar House	23386210		8527064385	dircoop-ca@nic.in
, PA to Dir (Coop)	12-A, Jamnagar House	23386210


Deputy Secretary (Consumer Affairs)
Shri Prem Raj Kuar, DS(P&C & Vig.)	251, Krishi Bhawan	23382503	221, 33	9818335147	dirpc-ca@nic.in
Smt. Janki Devi Grover, PS to DS(P&C & Vig.)	251, Krishi Bhawan	23382503	221
Shri Surendra Singh, DS(ECR&E &NTH)	456, Krishi Bhawan	23384390	277	9910168408	dsadmin-ca@nic.in surendra.singh13@nic.in
Shri Subhash Chand Gandhi PA to DS(ECR&E)	562, Krishi Bhawan	23384390	277
Shri G.C. Rout, DS(CPU)	461, Krishi Bhawan	23389936	246, 24	9999769666	dscpu-ca@nic.in rout.gc13@nic.in
PA to DS(CPU)	461, Krishi Bhawan	23389936
Shri B.B. Roy, DS(IF & Publicity.)	374, Krishi Bhawan	23388317	232, 28	9868202707	bb.roy@nic.in
Ms Paramjeet Kaur PA to DS ( IF & Publicity	390, Krishi Bhawan	23388317	284	9540537444	dsif-ca@nic.in


Under Secretary (Consumer Affairs)
Shri AK Pande, US(BIS & IT)	312-A, Shastri Bhawan	23071259			usbis-ca@nic.in
Shri Charanjeet Gulati, US(ECR&E)	374-A, Krishi Bhawan	23070139	233	9910264600	usecre-ca@nic.in
Smt. Jayashree Narayanan, US(CPU, Establishment & Cash)	466-A, Krishi Bhawan	23097042	209, 25	9718029545	Usestt-ca@nic.in uscpu-ca@nic.in
Shri P.K. Tyagi, US(IF)	253, Krishi Bhawan	23070481	272	9891664164	usif-ca@nic.in
Shri T.T.K. Muan, US(GA)	374-A, Krishi Bhawan	23388778	288	9953059744	usgen-ca@nic.in ttk.muan13@nic.in
Smt. Hendrita Nayar, US(PG)	12-A, Jamnagar House	23385723
Shri Umesh Pandey, US(Publicity)	303, A-Wing Shastri Bhawan	23383863			uspub-ca@nic.in
Smt. Jayalakshi Kanan, US(CWF)	464-C, Krishi Bhawan	23381767	249	9818675227	uscwf-ca@nic.in
Deputy Director (Consumer Affairs)
Shri B.S. Kardam, DD(P&C)	466-A, Krishi Bhawan	23097042	217	7838496795	ddcoop-ca@nic.in bs.kardam13@nic.in
Shri Sonamani Haobam, AED	486-B, Krishi Bhawan	23386127 23382994	263,		sonamani.haobam13@nic.in
Shri Rajkumar Tyagi, DD(LM)	303-A, Shastri Bhawan	23385344		9971549404	ddwm-ca@nic.in
Shri D K Sonker DD (NTH)	12/2 Jam Nagar House	23073612		9968079141	d.sonker@nic.in
Ms Lal Ramdinpuii Renthlei	546C, Krishi Bhawan	23385444			ddeir-ca@nic.in
Assistant Director (Consumer Affairs)

Shri Om Prakash, AD (OL)	555, Krishi Bhawan	23389024	251	9896772702	adol-ca@nic.in
Shri Ashutosh Agarwal, AD(LM)	541-A, Shastri Bhawan	23386194		9810258127	adwm-ca@nic.in
Shri Ansul Singh, AD(LM)	541-A, Shastri Bhawan	23386194			adwm2-ca@nic.in
Smt Shikha Dahiya AD(PMC)	486-B, Krishi Bhawan	23386127	263
Ms. Priya Sarraf, AD(PMC)	546-C, Krishi Bhawan	23385444	290		ddpmc-ca@nic.in
Section Officer (Consumer Affairs)
SO(Estt.)	464-B, Krishi Bhawan	23384882	247 & 266
Shri J.S. Rawat, SO(GA)	373-A, Krishi Bhawan	23383557	231, 27	9868664236	sogen-ca@nic.in
Smt. Sushma Malhotra, SO(Cash)	470, Krishi Bhawan	23386188	243	9891465507	ddocash-ca@nic.in
ShriP. Gopalakrishnan, SO(Vig.)	458, Krishi Bhawan	23383846	242	8826518184	sovig-ca@nic.in
Shri Rakesh Kumar, SO(P&C and O&M)	468, Krishi Bhawan	23382525	248	9868981549	sopc-ca@nic.in rakesh.kumar14@nic.in
Shri Sunil Kumar, SO(CWF)	567-A, Krishi Bhawan	23386959	254	9015700862	socwf-ca@nic.in sunil.kumar17@nic.in
Shri S. Lalthang, SO(CGRC)	12-A, Jamnagar House	23384872		9990369977	s.lalthang@nic.in
Smt Anita Meena, SO(ECR&E)	562, Krishi Bhawan	23383996	236	9560917871	soecre-ca@nic.in
Ms. Manju Malhotra, SO(ECR&E)	562, Krishi Bhawan	23383996	236	9818615054	soecre-ca@nic.in
Shri S. Chakraborty, SO(CPU)	567-A, Krishi Bhawan	23381055	255	9999387482	socpu-ca@nic.in
Shri A K Sharma, SO(CPU)	567-A, Krishi Bhawan	23381055	255	9810016982
Shri Kishan Lal, SO(NTH)	12/2, Jamnagar House	23073638	--	9717372358	sonth-ca@nic.in
SO(Publicity)	303, A-Wing, Shastri Bhawan	23383863	--		sopub-ca@nic.in
SO(IT)	303, A-Wing, Shastri Bhawan	23387359	--		soit-ca@nic.in
Ms. Jasbir Tiwari, SO(BIS)	562-A, Krishi Bhawan	23383878	250	9717265226	sobis-ca@nic.in jasbir.tiwari13@nic.in
Ms. Sarita Bhatnagar, SO(BIS)	562-A, Krishi Bhawan	23383878	250	9811712010	sarita.bhatnagar@nic.in
Shri Om Prakash, SO(Minister Office)	178, Krishi Bhawan	23070637
AAO (CA)
Shri Rajesh Nanda, AAO	566, Krishi Bhawan	23389084	253	9818417999	rajesh.nanda13@nic.in
Ms. Saroj Sarpal, AAO	464-B, Krishi Bhawan	23384882	247/266	9818069177	saroj.sarpal13@nic.in
Shri Pushpinder Singh, AAO	567-A, Krishi Bhawan	23386959	254	9868606946	pushpinder.singh14@nic.in
NIC UNIT
Shri Gautam Ghosh , DDG	2^nd Floor A-Block CGO Complex	24305156	--	9899097193	ggh@nic.in
Shri Satish Kumar, Technical Director	546-B, Krishi Bhawan	23381689	274	29564416
Shri N. Natarajan, PSA	546-B, Krishi Bhawan	23381689	274
OTHER UTILITY SERVICES
Shri J.S. Rawat Protocol Officer	373-A, Krishi Bhawan	23383557	231	9868664236	js.rawat14@nic.in
Parliament Assistant VACANT	468, Krishi Bhawan	23382525	248
Shri Arjun Singh, Orderly Officer	373-A, Krishi Bhawan	23383557	231	9868177334
Asstt. Librarian	12-A, Jamnagar House	23073638
Shri Gautam Singh(Consultant),Night Duty Incharge(R&I)	50, Krishi Bhawan	23387449	200
Shri Kuldeep Singh, Cashier	371, Krishi Bhawan	23386188	234	9868259749	kuldeep.singh13@nic.in
Reception	Gate No. 6, Krishi Bhawan	23389752	205
CPWD(Civil)	Krishi Bhawan	23389228
CPWD(Civil)	Shastri Bhawan	23389797
CPWD(Elect)	Krishi Bhawan	23383819
CPWD(Elect)	Shastri Bhawan	23384265