New Rules for Cancellation and Refund of Railway Tickets
New Rules for Cancellation and
Refund of Railway Tickets
Under normal circumstances no
refund is granted on confirmed, RAC and Waitlisted tickets after the departure
of the train.
With effect from 12.11.2015, certain provisions of Railway Passengers (Cancellation of tickets and refund of fare) Rules have been amended and comprehensive Railway Passengers (Cancellation of tickets and refund of fare) Rules 2015 have been notified through Gazette Notification G.S.R. 836(E). dated 04.11.2015.
With effect from 12.11.2015, certain provisions of Railway Passengers (Cancellation of tickets and refund of fare) Rules have been amended and comprehensive Railway Passengers (Cancellation of tickets and refund of fare) Rules 2015 have been notified through Gazette Notification G.S.R. 836(E). dated 04.11.2015.
Important changes made in Railway Passengers (Cancellation of tickets and refund of fare) Rules are as under:-
Refund on cancellation of unused confirmed tickets:
(i) If confirmed ticket is presented for cancellation upto 48 hours before the scheduled departure of the train, per passenger minimum cancellation charge is levied
. (ii). If confirmed ticket is presented for cancellation between 48 hours and upto 12 hours before the scheduled departure of the train, 25% cancellation charges is levied subject to minimum flat cancellation charge.
(iii) If confirmed ticket is presented for cancellation between 12 hours and upto 4 hours before the scheduled departure of the train irrespective of distance, 50% cancellation charge is levied subject to minimum flat cancellation charge.
(iv). Refund on confirmed ticket is granted only upto 4 hours before the scheduled departure of the train.
(B). Refund on cancellation of unused RAC/Wait-listed tickets/Partially confirmed tickets:-
(i). When RAC/Waitlisted ticket/Partially confirmed tickets is presented for cancellation, the refund of fare minus clerkage charge is made upto 30 minutes before the scheduled departure of the train.
Certain provisions of Railway Passengers (Cancellation of tickets and refund of fare) Rules have been amended to check bogus claims, to facilitate provision of Mobile ticketing as well as paperless ticketing, discourage last minute cancellation resulting in seats/berths going vacant etc. The amendment in refund rules became necessary to adapt to changes/developments in the ticketing systems.
Further, reservation charts are being prepared at least 4 hours in advance, which facilitates purchase of available berths till 30 minutes before departure of the train.
No cancellation charge or clerkage charges is levied and full fare is refunded to all passengers holding confirmed, RAC and Wait-listed tickets if the journey is not undertaken due to late running of the train by more than three hours of scheduled departure of the train from the journey commencing station, subject to the condition that the ticket is surrendered prior to the actual departure of the train
This information was given by the Minister of State for Railways Shri Manoj Sinha in a written reply to a question in Rajya Sabha on 11.12.2015.
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Revenue Earning System of
Railways
Against huge requirement of
resources for expansion and modernisation, Railways’ revenue earning system
does not leave much surplus for investment and modernisation in Railways.
Railways’ internal resource generation for plan investment in 2013-14 and
2014-15 was ` 11,668 crore and Rs. 15,440 crore respectively.
Investment on expansion and modernisation of Railways is financed from multiple sources i.e. Gross Budgetary Support from the Ministry of Finance, Internal Resources generated by Railways and Extra Budgetary Resources like market borrowings and Public Private Partnerships etc. Efforts towards enhancing internal resource generation in Railways is a continuous endeavour. Towards this end, Railways have targeted progressively higher revenue through an inter-mix of capacity augmentation, pricing adjustments and expenditure control such as:
• Targeting progressively higher volume of passenger and freight traffic;
• Periodic rationalisation of both freight and passenger tariffs and fares;
• Periodic adjustments of various charges incidental to passenger and freight;
• Exploration of alternate sources of revenue like commercial exploitation of surplus Railway land, advertisement on Railway premises/assets etc;
• Constant endeavour by Railways to effect economy in expenditure.
• Austerity and economy measures in areas such as hospitality, publicity, advertisements, inaugural ceremonies, seminars and workshops, contingent office expenses etc.
• Implementation of guidelines on expenditure control & management circulated by the Ministry of Finance on the Railways also.
• Rigorous monitoring of expenditure with reference to the monthly budget proportions.
This information was given by the Minister of State for Railways Shri Manoj Sinha in a written reply to a question in Rajya Sabha on 11.12.2015.
Investment on expansion and modernisation of Railways is financed from multiple sources i.e. Gross Budgetary Support from the Ministry of Finance, Internal Resources generated by Railways and Extra Budgetary Resources like market borrowings and Public Private Partnerships etc. Efforts towards enhancing internal resource generation in Railways is a continuous endeavour. Towards this end, Railways have targeted progressively higher revenue through an inter-mix of capacity augmentation, pricing adjustments and expenditure control such as:
• Targeting progressively higher volume of passenger and freight traffic;
• Periodic rationalisation of both freight and passenger tariffs and fares;
• Periodic adjustments of various charges incidental to passenger and freight;
• Exploration of alternate sources of revenue like commercial exploitation of surplus Railway land, advertisement on Railway premises/assets etc;
• Constant endeavour by Railways to effect economy in expenditure.
• Austerity and economy measures in areas such as hospitality, publicity, advertisements, inaugural ceremonies, seminars and workshops, contingent office expenses etc.
• Implementation of guidelines on expenditure control & management circulated by the Ministry of Finance on the Railways also.
• Rigorous monitoring of expenditure with reference to the monthly budget proportions.
This information was given by the Minister of State for Railways Shri Manoj Sinha in a written reply to a question in Rajya Sabha on 11.12.2015.
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Land with Railways
The total area of land under
Railway network is 461487 hectare out of which 414240 hectare is under operational
and allied use and 46333 hectare land is vacant. The vacant Railway land is
mostly in the form of narrow strips along tracks, which is required for
servicing and maintenance of track, bridges and other infrastructure. The
vacant railway land is also utilized for execution of various infrastructural
projects for meeting future growth needs of Railways and include projects like
doubling/tripling and traffic facilities works, etc. The vacant land, which is
not required by Railways for its immediate operational needs, is utilized in
the interim period for commercial development through Rail Land Development
Authority wherever feasible, in order to mobilize additional financial
resources.
Indian Railways has already completed most of work related to digitisation of land record i.e. maintaining land data (details of acquisition/area/usages and land plans) in digital form. Indian Railways have also digitised details of vacant plots of land measuring more than one acre to chalk out the blue print for monetisation of its vacant land.
This information was given by the Minister of State for Railways Shri Manoj Sinha in a written reply to a question in Rajya Sabha on 11.12.2015.
Indian Railways has already completed most of work related to digitisation of land record i.e. maintaining land data (details of acquisition/area/usages and land plans) in digital form. Indian Railways have also digitised details of vacant plots of land measuring more than one acre to chalk out the blue print for monetisation of its vacant land.
This information was given by the Minister of State for Railways Shri Manoj Sinha in a written reply to a question in Rajya Sabha on 11.12.2015.
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Demand and Supply of Railway
Rakes and Coaches
The following measures have
been taken to fulfil the demand of coaches:
1. Setting up of DMU Coach Factory at Haldia. The factory has been commissioned.
2. Setting up of Rail Coach Factory at RCF/RBL. The factory has been commissioned.
3. Besides above, projects for setting up of Rail Coach Factories have been sanctioned at Palakkad, Kanchrapara and Kolar.
4. Augmentation of existing production capacities of ICF/Chennai and RCF/Kapurthala.
Coaches are withdrawn from passenger service after completion of their service life.
This information was given by the Minister of State for Railways Shri Manoj Sinha in a written reply to a question in Rajya Sabha on 11.12.2015.
1. Setting up of DMU Coach Factory at Haldia. The factory has been commissioned.
2. Setting up of Rail Coach Factory at RCF/RBL. The factory has been commissioned.
3. Besides above, projects for setting up of Rail Coach Factories have been sanctioned at Palakkad, Kanchrapara and Kolar.
4. Augmentation of existing production capacities of ICF/Chennai and RCF/Kapurthala.
Coaches are withdrawn from passenger service after completion of their service life.
This information was given by the Minister of State for Railways Shri Manoj Sinha in a written reply to a question in Rajya Sabha on 11.12.2015.
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Setting Up of Solid Waste
Disposal Plants on Indian Railway
Railways have proposed a pilot
project for disposal of municipal solid waste being generated at railway
terminals in an environment friendly manner, including conversion of waste to
energy.
New Delhi and Jaipur Railway Stations have been identified for setting up pilot plants.
Quantum of energy generated will depend upon the technology adopted for the pilot plant. Bio gas or electricity are the two possible forms of energy to be generated from these plants which would be utilized for suitable services at/near Railway Station.
Time required and the cost of the project would depend on the technology chosen for the pilot plant.
This information was given by the Minister of State for Railways Shri Manoj Sinha in a written reply to a question in Rajya Sabha on 11.12.2015.
New Delhi and Jaipur Railway Stations have been identified for setting up pilot plants.
Quantum of energy generated will depend upon the technology adopted for the pilot plant. Bio gas or electricity are the two possible forms of energy to be generated from these plants which would be utilized for suitable services at/near Railway Station.
Time required and the cost of the project would depend on the technology chosen for the pilot plant.
This information was given by the Minister of State for Railways Shri Manoj Sinha in a written reply to a question in Rajya Sabha on 11.12.2015.
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